Koodo Community

Can someone help me with my iPhone 12 Pro order?

  • 17 November 2020
  • 3 replies
  • 100 views

Hi! I ordered iPhone 12 pro last October 24. It says that the approximate shipping time is 1-2weeks but it’s been more than three weeks now and it’s still stuck in approved. My order no. is HFO28175524. Can someone help me update my order? Thank you so much!


This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

I’ve flagged your issue to someone. 

Userlevel 6
Badge +4

Hi! I ordered iPhone 12 pro last October 24. It says that the approximate shipping time is 1-2weeks but it’s been more than three weeks now and it’s still stuck in approved. My order no. is HFO28175524. Can someone help me update my order? Thank you so much!

Hi there! Due to a high demand for the iPhone 12 Pro, it will take longer for the orders to be approved and shipped, since we are also waiting for the stock ordered from the supplier. We no not have any estimated date for the shipment, as soon as the package will be delivered to a courier, you will receive a tracking number. Thank you.

I’ve flagged your issue to someone. 

Thanks Robert!