I added a line for my girlfriend and she ported her number she has made phone calls and when she texts me the number comes up right but she says her texts are not getting through to her friends my phone is a samsung and hers is an iPhone 11 as her old phone was an iPhone.... she ported her number from bell if that matters
Best answer by rikkster
How recent was the number port from Bell?
It can take up to 4 hours for your number to be transferred to Koodo. If the number port is beyond that timeframe, restarting the iPhone may help.