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Can not receive or send text messages


i have recently switched over to koodo, however i can not receive or send text messages help?

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Userlevel 7
Is your data off? Data needs to be enabled in order to send and receive picture messages. WiFi alone will not suffice. If you do have data, you may need to configure your APN settings in your phone: http://help.koodomobile.com/plans-add-ons-data-and-other-services/data-basics/how-do-i-setup-data-on-my-non-koodo-phone
Userlevel 7
Did you port your # in from another carrrier?
Userlevel 7
Jonathan I wrote:

Did you port your # in from another carrrier?

Koodo Guy, during the transition from another carrier to Koodo,some features of your device may not function correctly. Sms/mms etc.

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