Best answer by Dennis
You need to buy another SIM card that is the right size. Then you can swap your account on self serve onto the new SIM card
View originalCan I move my number to husbands old phone
I recently upgraded my husband's phone for his birthday and it required a new sim card. I was hoping to switch from my old HTC to his old iphone. The HTC sim card doesn't fit into the iphone, so is there a way simply to change my number over to the sim card in the iphone? When I try to switch it in self serve, I get a message saying that the equipment is in use although it is no longer active on his account because he has the new one. Any thoughts?
You need to buy another SIM card that is the right size. Then you can swap your account on self serve onto the new SIM card
Reply
Help
Shortcuts
Bold
Ctrl-B or Cmd-B
Italic
Ctrl-I or Cmd-I
Underline
Ctrl-U or Cmd-U
@Mention
@username
Upload image
Maximum file size: 2MB. Allowed image types: .jpg, .png, .gif.
Embed media
Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.