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Question

call fail iphone X

  • 11 August 2020
  • 10 replies
  • 147 views

When people try to call my iPhone X, I answer and there is no one there, then it says “call failed” but I end up with a voicemail. How do I fix this?! 


10 replies

Userlevel 7
Badge +4

Does everything else work? Texting, data, outgoing calls?

Did you recently move your number over to Koodo?

I’ve been with Koodo for 6 years, always have some sort of issues with my phones through them but not like this. Everything else works

Userlevel 7
Badge +4

Is it anyone that calls you or just one person?

Anyone

Userlevel 7
Badge +4

Anyone

How is your network connection / reception?  Sounds like you may have poor coverage in your area/building

I literally have no other issues with the phone, and it isn’t all the time. I just don’t get it 

Userlevel 7
Badge +4

have you tried your sim in another phone to see if this issue carries over to another device?

I used it in my iPhone 8, no problems 

Userlevel 7
Badge +4

I used it in my iPhone 8, no problems 

Ok then we localized it to your issue iphone X.  My first suggestion would be to go into your Settings and to to reset the network settings (note that any wifi or bluetooth settings will be lost)

Ok, I just did that. I’ll see how it goes. Thanks 

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