Buying Refurbished Phone
Userlevel 2
I purchased a refurbished/pre-owed iPhone 5C online (its online only) and I did this on Wednesday and only received an email showing what I bought, I never received an email about any shipment sent out and its been 3 days now; is this normal? Should I call and have them check up on this when they are opened again in the AM?
Make sure to check your spam folder and see if it got sent there first.
You'll need to contact the Web Store for more information on your order.
You can call them at this number: 1-844-566-3697 (Tuesday to Friday 3pm - 9pm EST)
You can also email them at this address: koodo.webstore@koodomobile.com
Hope that helps
You can call them at this number: 1-844-566-3697 (Tuesday to Friday 3pm - 9pm EST)
You can also email them at this address: koodo.webstore@koodomobile.com
Hope that helps
If it's not in your spam folder, it can unfortunately happen that the email will not get sent b t phone will still be sent out.
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