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Brought my unlocked phone from Rogers and says SIM Not Valid


I cancelled with Rogers, brought my iPhone to Koodo, backed-up my phone, restored it, inserted the new Koodo SIM card and it says: SIM not valid... what is happening

6 replies

Userlevel 7
Badge +4
Did you activate the new SIM card?
Mayumi wrote:

Did you activate the new SIM card?

I signed up and bought the SIM at a Koodo store do I still have to activate it?
Userlevel 7
Badge +4
DId you update the carrier settings via itunes? http://help.koodomobile.com/plans-add-ons-data-and-other-services/iphone/how-do-i-activate-my-iphone
Userlevel 7
Badge +4
A sim not valid error means the phone is not properly unlocked. Check with Rogers to make sure their system show the iphone as unlocked. If it does, you may need to call apple to find out why it isn't unlocking.
Timo Tuokkola wrote:

A sim not valid error means the phone is not properly unlocked. Check with Rogers to make sure t...

Just called Rogers and you were right they didn't properly unlock it.
Userlevel 7
Badge +4
Timo Tuokkola wrote:

A sim not valid error means the phone is not properly unlocked. Check with Rogers to make sure t...

Good to hear. Hope it's working now.

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