Koodo Community

Community

Solved

Broken!!


So my friend's ipjone is on koodo and her 1year warranty was over by august 1st this month and she just broke it today! Can she still switch for free if she put it in the tab (her tab balances are all paid)?!!?

7 replies

Userlevel 7
If her tab balances are paid she can get another phone on tab. She won't be able to get a new iphone for free however she can put it on the tab. The warranty wouldn't have covered the phone if she broke it unless it was a defect.
and her phone was dropped broken and water damage. Can she still do it?
Userlevel 7
Yes, it doesn't matter what happens to the old phone. If you pay off the Tab (if you have any) you can upgrade any time you like.
Jonathan I wrote:

Yes, it doesn't matter what happens to the old phone. If you pay off the Tab (if you have any) yo...

can an iphone 4s be upgraded to 5c or 5s?
Userlevel 7
Badge +4
Oh and Katelyn, if the phone hasn't had any physical damage and just broke, you can still go and try your luck at an Apple Store to see if they will repair it for free! But if it's physical damage, then don't bother
Jonathan,thanks so much and robert
Userlevel 7
Badge +4
No problem. Have a nice day!

Reply