Koodo Community



Bluetooth iPhone 4s/Phonak hearing aids connection issue

Hello, I am wearing hearing aids from Phonak and I have Iphone 4s from Koodo. Until one week ago the bluetooth was working well with my Phonak ComPilot but now I am not able to connect or to stay connected.

3 replies

Userlevel 7
Try resetting your network settings in settings -> general -> reset and then repairing to your bluetooth.
I tried anything ...upgrade to ISO 8.2, airplane off/on many times,3G is turned always on in cellular settings...tried Settings > General > Reset > Reset Network settings, paired and unpaired the Phonak system… but nothing restored the connection. Even if is connected for few seconds the audio is not working. Thanks for help.
Userlevel 2
Hi Carmen! The support we can offer on these accessories is limited. However we recommend having a look at this link: http://koo.do/1Mgtcxo. You might also find more info on specialized hearing aid forums. We hope this helps! 🙂 ******************************************** If you see a good answer, give it a star.