Koodo Community

Community

Solved

Billing discrepancy


my wife has unlimited messaging and airtime - this program has been in effect for well over 6 months. The s months bill has $7.50 charge for additional airtime - how does that happen?

2 replies

Userlevel 7
Badge +4
Did you check page 3 and further on your invoice? That will tell you what number was charged and why 🙂
Userlevel 7
Badge +4
It's one international call that resulted in that charge Paul, if that helps. 

Reply