I just wanted to say I was very pleased with the service I received from Saad, who works at the Carlingwood Mall in Ottawa for Koodo mobile. I bought a new Iphone S. He helped me with the set-up of the phone, clearly outlined what my responsibilities were with my contract, tab and costs involved. Told me all the differences between the Iphones. Most friendly young man. I have had a Koodo account for 3 years now and have never had any issues. Thank you Koodo and thank you very much for the best service I ever received from any cell phone company, I have had in the past. I believe we need more people like Saad. I was so happy with him, I shook his hand. Give this guy a raise!