Koodo Community

Community

Allow iPhone 3 Year customers to move to the Tab Large


As the backlash that has happened in the past couple of days what with Koodo removing every semblance of the old iPhone 60 70 and 80 plans, effectively locking those people into whatever plan they currently have, Jonathon (one of our Mobile Masters) gave me a good idea for a solution, so all credit of this idea go to him. 🙂 Koodo should allow all the customers that are currently on the 3 Year term plans the ability to move the amount they have left owing over to the new Tab system so that customers on the contract plans can be able to change plans for either financial need or the need for more data or talk time and NOT have to break their contract and then be charged the remainder of whats owed on their phone; Koodo can either still charge the extra "Tab Charge" or they can choose to waive it for those customers. I just feel that something needs to be done to keep these customers. (And I am not saying all of this just because I am on a 3 Year term which still has over 3 Years to go and am now stuck on the highest plan and cant change it without breaking the contract.) Hopefully this can be looked at as an idea that is worth implementing.

10 replies

Userlevel 6
You know, I see no reason as to why you wouldn't be allowed to do this. Anyone who wants to do this should try calling Koodo, you'll probably have to talk to a second-tier support team but for them not to just change the plan and apply the charge to a Large Tab seems a little backwards as it's theoretically easy to do. Don't quote me on this though, I've not heard anything on the new Tab policies either allowing or not allowing this but that doesn't mean the rules aren't there.
Userlevel 7
As expensive as the Tab Large plans are, they're still better than the old iPhone 3 year plans lol
Jonathan I wrote:

As expensive as the Tab Large plans are, they're still better than the old iPhone 3 year plans lol

Actually the plans are the same on the tab large plans as the old iPhone 3 year term plans other then the cost.
Userlevel 7
Jonathan I wrote:

As expensive as the Tab Large plans are, they're still better than the old iPhone 3 year plans lol

No... because they're Canada-wide. The iPhone 3 year plans weren't.
Jonathan I wrote:

As expensive as the Tab Large plans are, they're still better than the old iPhone 3 year plans lol

Alright... That is different then... lol
The big 3 are going to court against the CRTC do deal with this very situation.
Userlevel 7
Badge +4
Marcus Fenix wrote:

The big 3 are going to court against the CRTC do deal with this very situation.

Ya they are appealing the decision. Wonder what this will bring
Userlevel 7
Badge +4
Marcus Fenix wrote:

The big 3 are going to court against the CRTC do deal with this very situation.

Oh! Interesting news, keep us posted of the outcome, Marcus 🙂
Userlevel 7
Badge +4
Marcus Fenix wrote:

The big 3 are going to court against the CRTC do deal with this very situation.

They are appealing that the wireless code of conduct would apply to all wireless contracts by June 3, 2015. Basically making 3 year contracts signed right basically become 2 year contracts
Marcus Fenix wrote:

The big 3 are going to court against the CRTC do deal with this very situation.

That's something I can agree with actually.

Reply