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Adding on to our plan


We just bought an iphone and wanted to receive gthe international bundle for $2 but I can't seem to add this to our plan. Is there a certain way of doing this?
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Best answer by Zaphod Beeblebrox 29 August 2013, 15:04

When you log into your Self Serve, go to Plans and Addons. there should be a link that says Change Your Addons. You can add the feature there. If that is not working for you, call Koodo at 1-866-995-6636 option 5 and have teh agent add it for you. Since you would be having issues in Self Serve, there will be no service fee for the change. Just let them know what you have already tried.

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When you log into your Self Serve, go to Plans and Addons. there should be a link that says Change Your Addons. You can add the feature there. If that is not working for you, call Koodo at 1-866-995-6636 option 5 and have teh agent add it for you. Since you would be having issues in Self Serve, there will be no service fee for the change. Just let them know what you have already tried.

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