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Adding Add-ons.....


I want to add an additional plan to my account for 30 days. Can I preset today to start on a later date?

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Userlevel 7
Not through self serve but I believe if you call in the reps may be able to do that for you.
my daughter is in Germany and is trying to text the add on code and it will not deliver the message, any ideas of what she needs to do as I am not with her

Userlevel 7
Joni Satchell wrote:

my daughter is in Germany and is trying to text the add on code and it will not deliver the messa...

If the phone doesn't have service she (or whomever is responsible for the account) will need to call customer service and have roaming added. After which she will need to restart the phone.

Is she on prepaid by any chance? Prepaid will not function outside of Canada

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