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Activated a new SIM card without creating a new account


Hello, so I've buy a pre-used Iphone 6 this week, but I already had a Iphone 4s and I used a prepaid SIM card which I renew each month with the ''automatic top-ups. But as the SIM card size isn't the same for the Iphone 4s and the Iphone 6, I bought a new card for my 6. But is there a way to activate the new card without creating a new account ( because I would like to keep the one that I already have) ?

3 replies

Userlevel 4
In Self-Serve under mobile Phone, you can use the switch SIM card option
Ry wrote:

In Self-Serve under mobile Phone, you can use the switch SIM card option

Yes I already did this but my card still doesn't work ..
Userlevel 7
Badge +4
Ry wrote:

In Self-Serve under mobile Phone, you can use the switch SIM card option

Is there an error message?

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