Can I pay my old phone's balance in the self-serve area? If yes, can I register a new phone on the self-serve too or I need to visit my closest Koodo Store? If I can activate it on the self-serve, will I be able to add the 10% off my bill or I will need to visit my closest Koodo Store?
Best answer by Chris Petersens
Yes, you can pay off the tab balance you have online. It will show up on your next bill. You can also swap phones online. Their 10% discount you would have to call for as I can't see it on their self-serve area.