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ACCOUNT CANCELATION PROBLEM

  • 28 June 2020
  • 7 replies
  • 156 views
U

I have been trying for several months to cancel my account, when I try to use chat I get nowhere, I never get a callback, I even contacted a dealer who said that they sent in a request to have some one call me back, If anyone has any way that I can get SOMEBODY at KOODO to contact me let me know at pdg37E@sunraybase.ca

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Best answer by Timo Tuokkola 3 July 2020, 22:40

Who can help, trying to cancel, nothing opened, now refusing to pay bill have been trying to cancel since, feb, is there a phone number someone to talk to I keep saying go to self service but can not recall pin number have everything else 

 


Go to koodo.com/chat

Say “cancel account”

Confirm that you want to cancel your account

You will be able to schedule a callback.

As stated above, make sure you haven't blocked calls from koodo or they won't be able to get through.

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7 replies

Timo Tuokkola
Userlevel 7
Badge +4

Have you, perchance, checked your phone to see if you have blocked calls from 1-866-995-6636? That's typically the reason why people fail to receive callbacks.

That’s what I do: I drink and I know things.
L

Who can help, trying to cancel, nothing opened, now refusing to pay bill have been trying to cancel since, feb, is there a phone number someone to talk to I keep saying go to self service but can not recall pin number have everything else 

 

Timo Tuokkola
Userlevel 7
Badge +4

Who can help, trying to cancel, nothing opened, now refusing to pay bill have been trying to cancel since, feb, is there a phone number someone to talk to I keep saying go to self service but can not recall pin number have everything else 

 


Go to koodo.com/chat

Say “cancel account”

Confirm that you want to cancel your account

You will be able to schedule a callback.

As stated above, make sure you haven't blocked calls from koodo or they won't be able to get through.

That’s what I do: I drink and I know things.
L

i am not using the phone at all so i can leave my home number

L

is there a phone number a person can call and talk to anyone, remind me never to ever sign up with Koodo again

 

Timo Tuokkola
Userlevel 7
Badge +4

i am not using the phone at all so i can leave my home number


You can leave any number you like, as long as you haven't blocked calls from koodo.

That’s what I do: I drink and I know things.
L

ok

 

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