I have been trying for several months to cancel my account, when I try to use chat I get nowhere, I never get a callback, I even contacted a dealer who said that they sent in a request to have some one call me back, If anyone has any way that I can get SOMEBODY at KOODO to contact me let me know at pdg37E@sunraybase.ca
Best answer by Timo Tuokkola
Who can help, trying to cancel, nothing opened, now refusing to pay bill have been trying to cancel since, feb, is there a phone number someone to talk to I keep saying go to self service but can not recall pin number have everything else
Go to koodo.com/chat
Say “cancel account”
Confirm that you want to cancel your account
You will be able to schedule a callback.
As stated above, make sure you haven't blocked calls from koodo or they won't be able to get through.