I have been trying to get in contact with Koodo for the past 4 days for the 10GB for $60 plan. It has been impossible to talk to anyone, and I have been put on hold for over 5 hours. I have been a Koodo customer for over 3 years and went into the store to try and get the plan. I was told I needed to call in, but have been unable to talk to anyone!! I am very disappointed in Koodo in handling this promotion, and will be switching providers if I can't still get this plan.