Koodo Community


ridiculous that in these times koodo takes 4-6 weeks to get a refund of an overpayment of $200!

How about rather than using an old fashion cheque and Canada post snail mail to process an overpayment how about an eft! It's cheaper than the cost of a cheque! Keeping old customers who are leaving you in a positive light might bring them back in the future! Pissing them off will make sure we stay away!

1 reply

Userlevel 7
Badge +4
Thanks for the post! I couldn't agree with you more.....I will do my best to look into why this process is taking this long sometime. Shouldn't be like that at all.