Koodo Community
Proposed

No Sim Card

  • 23 November 2020
  • 1 reply
  • 39 views

Hello,

 

My name is Ahmad and I was supposed to have my sim card last week. It didn't arrive and I'm being charged. I'm trying to call koodo but nobody cares. 

 

Please let me know what to do. 

 

Ahmad 


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1 reply

Userlevel 7
Badge +4

What do yo mean no one cares?  DId you speak with a rep and they said they dont care?

 

When did you order your sim?  What was the HFO order number?

 

What does it say when you track your order here

https://shop.koodomobile.com/checkout/order/orderSearch.jsp