If the Koodo Mobile server is down for maintenance, is there some way you can inform your customers of this event? Either by a pre-recorded system-wide message when calling *611. Or a system-generated text message alerting customers to the outtage. Problematic Link: http://aliasredirect.net/proxy/koodo/homepage Error Message: A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider.