Please put the 1-866-995-6636 phone number back onto the paper bills. We are set up so that I make phone payments using my credit card on my sons phone since he is frequently out of the service area and I do not always have internet access. We live remotely and phoning a payment in is the easiest way for us. I was late making his payment because I had no internet and no access to his old bills with the number until today. That's my "idea", cheers!!