Koodo Webstore need to have function to schedule call back !!! I have been trying to call koodo webtsore (in there working time from 3-9 PM EST time) for several hours and still waiting. First day 2 hours and can't get hold of them. On my second day now and been doing that for 2 hours and still nothing. Seriously, this is kind of unacceptable for the service and make me really want to leave koodo. Email takes too long to answer and mostly love to speak with an agent. Never have to be put on hold for this long and I'm so shocked !!!