I order the wireless home phone a few days ago and my telephone number was ported to Koodo on November 13.
I called Koodo many times on November 12 and everytime I talked to be automated message. It said that it would send me a code to speed up the conversation and then hung up without letting me to register for a call back.
Then my service worked for a day on November 13 then it did not work anymore. I tried everything I cold before I brought the hub to a Koodo authorized dealer. The girl tested it and put my SIM card in a new hub and it worked. She told me to call Koodo. I told her I don't have a phone at home so I asked if she could call Koodo for me or let me to use the phone in the store because I don't have a phone service at home, she said no because the phone was for her business.
First of all, there is no way a hub would last only for a day. That girl accused that I did something with the hub, I asked her what I could do with the box besides plug and unplug the hub.
Second of all, there is no way to get in touch with Koodo. I tried the "ask me" online and I did not get any answer at all.