Koodo Community

Community

Help


Koodo you should set up the promotion of $60 for 10GB, then your call volumes wouldn't be so high. Been calling since Wednesday and no answers. Worst service ever!@

4 replies

Userlevel 7
Badge +4
You mean set up in self serve? Unfortuately it's for new customers only. If an existingCustomer wants the plan they need to call in. If you are down the the end of this promo, your best bet is to activate in store as a new customer or sign up with a competitor
Userlevel 2
New customers only! Koodo does not care about us pesky loyal customers it seems...
Joseph R wrote:

New customers only! Koodo does not care about us pesky loyal customers it seems...

I called in and they said they can offer the same plan as long as I pay off the tab... only waited for 10 mins
Userlevel 7
Badge +4
Joseph R wrote:

New customers only! Koodo does not care about us pesky loyal customers it seems...

You are one of the lucky ones Quan

Reply