Many parents joined the Koodo Community because their children needed a phone. I am one such parent. Koodo’s flexible plans at the right price point hooked me in. I have been looking at getting a phone for myself, but the current plans are not quite right. To get the same phone I got my daughter, I would pay more for less air time. I regret not signing up for two phones at that time.
Help me, and others like me. Ask me if I am happy with the phone and the plan I currently have. Ask me if I would like the same for another member of my family. Of course, I understand I missed the boat earlier by not signing up for two phones, and I am willing to pay a reasonable “penalty”.
Consider two situations:
1) I have phone A at $25/mth for 200min, and I get 2nd phone B at $30/mth for 100min
2) I have phone A at $25/mth for 200min, and I pay a penalty of, say, $100 to get a 2nd phone B also at $25/mth for 200min
In the first situation, every time I see my bill, I will feel bad about how I got a good deal for phone A, but not for phone B. In the second situation, after a couple of bills, I will have forgotten about the penalty, and I will feel great about getting a good deal on both phones.
Contact me directly. Don’t make me keep checking the website for what I want. You already have my business. You already have my attention with the monthly email bill. Make me an offer that I won’t say no to. I will be happy, and the Koodo family with grow.