Koodo Community

Connection fees

  • 5 March 2019
  • 2 replies

When i took a new connection store keeper told me it’s waived there no connection fees for new connection that’s why i choose it but though you apply $ 35 connection fees on my first bill.

2 replies

Userlevel 7
Badge +4
If you were offered a $35 credit during the promotion, the credit would show up at your 2nd or 3rd bill. I would suggest you check your bill at that time. If the credit wasn't there, you could then contact koodo directly and ask a rep to check for you.
Okay thanks a lot