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clientcare/tech # and *611 should be added to flyers/pamphlets etc.


Userlevel 5
looking at some previous forums allot of people are not aware of the the toll free number and *611 to contact customer care or tech support great idea.... add the toll free number and *611 to the the pamplets, flyers, ads, commercials how to contact tech support with simple instructions like... call from a diffrent line, try removing the battery....

3 replies

Userlevel 1
Good idea KST,it's already been done on koodomobile.com:http://koodomobile.com/en/on/contact.shtml *611 is universal and IVR system will direct cx to any department, I'm not aware of pamplets, ads and flyers
Userlevel 5
MatB wrote:

Good idea KST,it's already been done on koodomobile.com:http://koodomobile.com/en/on/contact.shtm...

it yes, but wen its a new customer and they still arent aware of this forum or arent that compt savvy you know
Userlevel 1
MatB wrote:

Good idea KST,it's already been done on koodomobile.com:http://koodomobile.com/en/on/contact.shtm...

Then community people should direct your request to Koodo management to take action

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