Recently, I have had to call tech support a couple of times.
Each time I have arranged a callback (using the koodomobile.com/chat
), and then I have to tell tech support that I have a prepaid plan, and then I have to wait on hold (for another 10 minutes or so) to get someone who deals with prepaid.
Could there be a way to get prepaid support to call me back directly? I would rather not have to wait twice (once for the call-back, and the second time on hold for a transfer).