Koodo Community

Allow control of promo messaging via self serve

  • 27 November 2019
  • 2 replies

Userlevel 7
Badge +4

Customers can unsubscribe from emails and promo text messages, but are unable to resubscribe at a later time when they do want to see promos.  Allow this option in self serve to make this process much simpler


2 replies

Userlevel 7
Badge +4

Completely agree Dennis, would make a great and very sensible addition imo 

Userlevel 6

Or they could just add the option to text Subscribe to the same number that accepts Unsubscribe. I wouldn’t expect something new from Koodo’s not poorly paid web developers.