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New to the Community? Here are some tips!

  • 11 September 2018
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Welcome to our awesome community! Here are five quick tips to help you get the most out of this place.

1. Search before you start a new topic
It's highly likely that the question you have has been asked before. So we recommend that you search the community first before you start a new question or discussion. You can find the search bar at the top of every page in our community. If you can't find the information you're looking for, feel free to create a new topic, but please don't post on an old post that's unrelated to your question.

2. Be detailed with your description
When posting your question, please try to include as much information as possible. This will help other users understand exactly what you want to know. For example, name the product or the service that your question is about, or at which step you do not know how to proceed. You can even add images and videos to your question. However, never post any private information (payment info., address, contact info., etc.). This is a public community and everybody can see what you post on here.

3. Be patient & don't spam
Sometimes it takes a bit of time until the right user reads your question. Please do not share the same question in multiple threads, especially if the topic is not related to your specific question. Other users will not appreciate this as it will only cause confusion.

4. Be kind to others
We all like to have fun and share a good joke every now and then, but inappropriate behaviour could get you booted out of here. We will not tolerate: disrespectful or hateful comments, bullying, trolling, harassment, or gaming. Please play nice with others.

5. Be thoughtful when providing answers
Do your best to be clear, concise, and stay on topic. Avoid duplicate answers to keep things clear and uncluttered for everyone. Don't guess - this isn't Jeopardy. There's no shame in not knowing an answer, but posting incorrect information makes things more difficult for the ones looking for answers. If you're unsure, it's best to sit this one out.

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