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How do I return a sim card?

  • 8 November 2018
  • 6 replies
  • 693 views

I ordered and received it but need to return it – pretty sure I have 2 weeks?
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Best answer by Mayumi 9 November 2018, 01:00

I don't think so neither.
I was told by store rep that I can't return SIM card. It was long time ago before they sell tricut SIM (I forgot it's micro or nano).
But I believe that chances are same.
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6 replies

Userlevel 7
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Basically the same way you got it. In store? Go to store. Online? Contact the webstore.

https://www.koodomobile.com/help/returning-or-exchanging-your-koodo-phone
Userlevel 7
Badge +4
I don't actually think you can return sim cards. They're one time use and there's no way to tell from a visual inspection whether they've been activated or not.
Userlevel 7
Badge +4
I don't think so neither.
I was told by store rep that I can't return SIM card. It was long time ago before they sell tricut SIM (I forgot it's micro or nano).
But I believe that chances are same.
Userlevel 7
Badge +4
Post paid sim cards are free
Userlevel 7
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...and here's the final confirmation, from koodo's webstore page:

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Just save the Sim card for future use. If you don't activate it it will be fine to use at a later date

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