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why doesn't my blackberry curve allow me to send photos by text?


every time someone sends me a photo by text, I don't receive the photo. my cell tells me to go to your website, so I did but I still cant figure out why I cant receive or send photos by text messages?

10 replies

Userlevel 5
Do you have a data connection? Or a blackberry data add-on? With Blackberrys (except BB10), you need a data add-on in order to send picture/video messages although you won't be charged for it. A data connection needs to exist in order to do that.
what exactly is a data connection..?
Mariah Cote wrote:

what exactly is a data connection..?

or data add on, and If I have it, where could I find it?
Userlevel 7
Badge +4
Mariah Cote wrote:

what exactly is a data connection..?

More information : Data Saver Blackberry Access $0/month You’ll need this add-on to access Pay-per-use Data Saver. Restrictions: Available with BlackBerry Curve and Bold smartphones only. Add to any City Koodo or Canada-Wide Talk & Text Plans. It can’t be added with the BlackBerry Messenger or Social add-ons. Not Required with BlackBerry 10 smartphones. https://shop.koodomobile.com/plans/add-ons/index.html
Userlevel 7
Badge +4
You need to hava a data connection (being able to connect to the internet through your cellphone provider) With a smartphone, (iPhone, Samsung Galaxy, BB) you can acess the internet even without being connected to a wireless network.
ok, so I have a network because I can access internet. I am on my account online, but I cant find the option for the Data Saver Blackberry Access, although I can find out when im logged out, anyway to add this to an already existing plan??
Userlevel 2
Mariah Cote wrote:

ok, so I have a network because I can access internet. I am on my account online, but I cant find...

Hey Mariah, when you look at your rate plan, does it have a "BB" next to it? ________________________ If you see a good answer, give it a star.
Mariah Cote wrote:

ok, so I have a network because I can access internet. I am on my account online, but I cant find...

yes?
Userlevel 2
Mariah Cote wrote:

ok, so I have a network because I can access internet. I am on my account online, but I cant find...

Alright, so what you'll need to do is give us a call so we can get the Data Saver Blackberry Access added on. Once that's done, you'll need to register the Host Routing Tab(done from the phone). This will register your Blackberry so the mobile data connection will work properly. ________________________ If you see a good answer, give it a star.
Userlevel 4
Is your curve a 8xxx series (in other words, does it have a sim card or not). If it's CDMA (no sim card), then MMS (picture/video messaging) is not supported with Koodo.

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