Koodo Community

Why does Koodo keep ripping off its customers on roaming charges?

  • 21 July 2016
  • 2 replies

I keep getting ripped off on roaming charges. When is Koodo going to start treating its customers fairly???!

2 replies

Userlevel 7
Badge +4
If you are using your phone outside of Canada then you are roaming. The charges are what they are, and you are advised of them by text message as soon as you phone connects to a US tower. If you don't like the rates, unlock your phone and use a local sim card, but there is nothing inherently unfair about being charged more for roaming.
Userlevel 7
Badge +4
[i]Duplicate post. See responses in the original one.