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Warranty for BB Z10 which is locked to Koodo


Planning to get a Z10 which is locked to Koodo. It is new in unopened box, however I am buying of the original owner. Will Koodo honor the waranty? Thanks, J

6 replies

Userlevel 2
As long as it's a Koodo phone, the warranty will be honored.
Userlevel 7
Badge +4
Myke wrote:

As long as it's a Koodo phone, the warranty will be honored.

Dont you have to have the original receipt or will they be able to tell when the phone was purchased?
Userlevel 2
Myke wrote:

As long as it's a Koodo phone, the warranty will be honored.

When a Koodo phone is on a Koodo account(no matter who bought the phone originally), it will display the warranty time frame. No receipt is needed The receipt is only needed if it's being returned within the first 14 days.
Userlevel 2
Myke wrote:

As long as it's a Koodo phone, the warranty will be honored.

I would think they should be able to just pull up the IMEI and confirm it's a Koodo device.... If it is, I don't think Koodo can neglect to honor the warranty. It's a manufacturers warranty, they just facilitate it....
Myke wrote:

As long as it's a Koodo phone, the warranty will be honored.

ok thanks for the replies
Well that's good news then - thanks for the reply!

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