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Question

url problem

  • 9 December 2012
  • 3 replies
  • 20 views

i switched to the promo plan and then it says cannot find url when i try to use the internet and facebook wont function either i have the blackberry curve 9360

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3 replies

Userlevel 7
Badge +4
Under Manage Connections make sure that you have data turned on. Then turn your BlackBerry of remove the battery remove the SIM card replaced both turn blackberry back on check your internet again. Let us know.
Userlevel 7
Badge +4
if that doesn't work, make sure you are on the bb version of the plan.
Userlevel 6
Hi Patrick, if it still doesn't work, contact our technical support se we can have a look at it. We can be reached at 1-866-995-6636 from a landline, option #5:)