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The service on my BlackBerry Q5 keeps cutting in and out.


I have a BlackBerry Q5, my service is cutting in and out in a well serviced area. Please solve this problem or I will be switching phone providers.

5 replies

Userlevel 7
Badge +4
If your in a well serviced area then chances are it's not the service but the phone it's self. Try manually searching for towers in your area and connecting to a koodo tower.
Paul "Kid Android" Deschamps wrote:

If your in a well serviced area then chances are it's not the service but the phone it's self. Tr...

I have had the same problems and took my phone for repair and got a new phone and new SIM. Its still doing it. BlackBerry Q5 owner
Userlevel 7
Badge +4
Have you tried taking out the batter and sim for a few mins?
The Q5 doesn't have a removable battery... I purchased a new SIM and its still going in and out.
Userlevel 3
Elite HR wrote:

The Q5 doesn't have a removable battery... I purchased a new SIM and its still going in and out.

Hey Elite,

Have you tried to talk to out tech support team yet? You can call them at toll-free 1-866-995-6636 (option 6) from another line. They can help you with further troubleshooting.

Thanks!

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