Koodo Community

Community

Solved

SMS on Blackberry Torch 9800


I switched from using an old Nokia phone to a Blackberry Torch 9800. I used to get texts and SMS (photos) on my Nokia, but on the 9800 I'm getting only texts, not photos. My plan was and still is for unlimited text and SMS for $20/month. How can I receive photos via SMS?
icon

Best answer by Peter 2 October 2014, 15:40

The Torch does not support data for prepaid accounts, therefore MMS won't work on Prepaid accounts. You can only use Wi-Fi to use DATA, MMS will not work when using Wi-Fi . Only BB Z10 supports 3G Data on Prepaid accounts and MMS service will work to. If you are not on prepaid, make sure you set up the Blackberry to work on Koodo's network per these instructions: http://aide.koodomobile.com/Portals/0/Phones/PDFFiles/BlackBerry.pdf Hope this helps!

View original

1 reply

Userlevel 5
The Torch does not support data for prepaid accounts, therefore MMS won't work on Prepaid accounts. You can only use Wi-Fi to use DATA, MMS will not work when using Wi-Fi . Only BB Z10 supports 3G Data on Prepaid accounts and MMS service will work to. If you are not on prepaid, make sure you set up the Blackberry to work on Koodo's network per these instructions: http://aide.koodomobile.com/Portals/0/Phones/PDFFiles/BlackBerry.pdf Hope this helps!

Reply