Koodo Community

Community

Solved

Share data?


Can't find any recent info on data sharing in the forum. I can't get Internet an my house so got a plan with 6gb. Turns out I get horrible reception at home and can't watch movies ever, often cannot open Web pages, sometimes can't even call or text. So I only use about 2 or 3 gb a month. Support cannot fix as is an issue with the location of the towers. Works well a few kilometers from home. I would like to know if I can let my husband use some of my data on his phone. Otherwise I will have to downgrade plans or switch carriers to avoid wasting money. i really like koodo customer service and am not even sure if I can get better reception with anyone else. But I'm getting frustrated with poor service in critical times and paying for data I cannot use. Need to make a change. What to do?

14 replies

Userlevel 7
Badge +4
Before switching due to the signal issue, it would be helpful to have a friend subscribed to Rogers or Videotron (if relevant) check out their reception in your home. Bell/Virgin/Telus/Koodo/PublicMobile share many towers, so switching to another provider within that group will probably not solve your reception issue.

At present, there are no sharing plans with Koodo.

As far as home internet is concerned, take a look at Xplornet (satellite service). They are often the last best hope if you are located in an unwired rural area. A little pricey compared to cable or DSL, but within reason and quick enough to watch Netflix on a TV.
Userlevel 4
BobTheElectrician wrote:

Before switching due to the signal issue, it would be helpful to have a friend subscribed to Roge...

If you are condemned to Xplornet you have all my sympathy . I have no choices but Xplornet because of my location. You may know that Xplornet belongs to Shaw. In my case Show cable runs 200 mt. from my place and it would be a breeze for Show to expand the connections. But Show prefers to charge the high rate of Xplornet instead of improving the service. The quality of the service offered by Xplornet is very poor, sluggish, sometimes it does not work, what they promise for speed is a lie. If you are really desperate go with Xplornet. Tam ram or smoke signals would be a better choice.
Userlevel 7
Badge +4
Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comment about looking to other sources of Internet connectivity such as a local wireless ISP, or Xplornet.
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Depending on video resolution (rounded figures) :

1920 x 1280 = 13 Mb/minute = 1.2 Gig for a 90 minute film on HDTV.
  480 x   360 =   3 Mb/minute = 270 Mb for a 90 minute film on phone or SDTV.

https://www.youtube.com/watch?v=V0BiIKAQNyA
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Even being able to watch 1 or 2 movies is better than none. I have 3 or 4 gb available each month to use anyway. Trust me, when you have no Internet at all 1 or 2 movies a month seems like a luxury. I looked carefully into all my options b4 going with a cell phone for Internet. As mentioned, I have NO options. Seriously. B4 I bought my house, 3 different providers said they could give me Internet but when it came down to it NONE of them could. Yes I was enraged. Xplornet guy said he could do satellite if I wanted it but he advised not to as it would be a frustrating and expensive experience. I will take his word for it. Another company said if I rented a cherry picker they would come and test signal strength but would then have to erect a tower (probably 40ft) on my house AND signal would still be weak. Also would have to hire a special company to install as their guts wont go up that high to install. Thanks but no thanks. Koodo tech support said a signal booster MAY help but I can't really afford to spend the $300to$600 right now, especially for a maybe. That's another nope. So no data sharing on the horizon, thats too bad. Guess my only option is to try rogers. Can't be any worse. Crap on a cracker. Goodbye fair Koodoers, I will remember you fondly.
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

All of that assumes that Rogers has a "miracle" signal in your remote neck of the woods. You know what that word is famous for... makes an ASS out of U and ME.

Hope it all works out for you some way or other.

Userlevel 4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

I do not deny what I wrote before but it seems that you are really desperate So, with all my sympathy, you can get 30 GB/month for $67.19 with Xplornet. The antenna points to the sky therefore you should not face the same problems you can run into with other systems where trees, or obstructions, or distance can play a definite role in the reception. Xplornet will promise to give you the service at up to 5 MB and here is the trick. A smart ass rep of Xplornet told me once, when I complained about the ridiculous download speed I was experiencing, that 0 MB falls into the "up to" 5 MB logic. 
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

I used to have Xplornet years ago in the wilderness when the limit was 162 Mb per day. One unsolicited Windows update and I was crippled for the rest of the week. You will need a clear view of the sky at a particular angle and direction. Trees and other obstacles can put a kabosh on things. I had mine installed in spring, and by mid-summer the trees around had grown enough to block my reception. Had to move my antenna. An honest installer will give you a proper site survey before proceeding. He's not more interested in regularly meeting you after the installation than you are.

Things have progressed since then.
Userlevel 4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Wow, you really live in a forest. Yes, things progressed a little bit later. The service, as it is supplied, is still a rip off. 
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Agreed. My friends in this neck of the woods (rural Quebec) don't have too many kind things to say about satellite service. There are obvious limitations... your signal has to travel some 25,000 miles in the atmosphere before being received. Not for gaming, but maybe the only way to get internet currently.

My current little municipality (650 voters) took the initiative to get a govt grant for a local cable company to wire up the neighbourhood. They also forked over a guarantee with the understanding that if a certain number of subscriptions were sold, that would be refunded.

Worked like a charm. I have 30MB fibre/cable at the same rates as the big providers some 20 km from any municipallity with more than a few thousand souls to count.

Bell also installed a local cell phone tower on a telephone pole last year that does not disfigure the neighbourhood, so now we have much better service.

I encourage more rural folks to press their local government to follow a similar plan.

The feds can make DonaldTrump-like promises at election time all they want, but it's local action that works.
Userlevel 4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

We have a radio service in Central/South Rural British Columbia. The local company was/is subsidized by the Government. So far the picture is similar to your picture. What happen is that the service became very expensive, it has been developed (slowly) until the money was coming in and no further progress was pursued thereafter, they charge to come and check the strength of the signal, you have to be in sight of the repeater and it is enough a couple of trees to disrupt the signal. 
I assume you get 30 GB (MB would not be enough for today's need) and would love to know how you hooked up to the main stream of internet. I also assume that other people might be interested in this matter.
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Thanks ev1 for your supportive comments. I'm not really one to go to town meetings and dont think that anyone there will give a crap about lititle ol me anyway. I did send multiple emails to my local councillor. I got a reply but it pretty much said there was nothing that could be done. Have a friend with rogers but he doesn't have data to test with so will keep asking around. There is no option for my to get Internet at my house in bloomfield, ontario although there are 2 wineries within a 5 minute drive and hundreds of homes within a 15 min drive. I'm just in the dead zone, too bad for me. Pretty ticked off with the 3 service providers who incompetently promised they could give me internet service b4 I moved in too. i plan on calling koodo to take my plan down to 3 gb or so to avoid wasting money then hope that rogers has better signal here so I can switch.
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Have you looked at Teksavvy? Using K0K 1G0 as a postal code of reference, I see that they do offer service in your area. Though I do understand that this doesn't mean that they offer service to your house.
Userlevel 7
Badge +4
David wrote:

Your 6 GB would not last very long watching movies on Netflix. I second BobTheElectrician's comme...

Have you looked at Teksavvy? Using K0K 1G0 as a postal code of reference, I see that they do offer service in your area. Though I do understand that this doesn't mean that they offer service to your house.

Reply