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SECURITY PIN TO REACTIVATE PHONE


When I call in to reactivate my phone (which I had lost and then found) I'm being asked to enter a security pin. Anybody know what this is and where I can locate it?
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Best answer by Chad Burr 24 September 2015, 15:17

It's a number you would have provided to Koodo. If you've lost it the Rep can look up your information using other means. Just tell the Rep you don't remember. You'll have to answer a bunch of other questions related to your identity.

Also you can
Login to self serve
Choose "My Profile"
You can change your pin there.

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Userlevel 7
It's a number you would have provided to Koodo. If you've lost it the Rep can look up your information using other means. Just tell the Rep you don't remember. You'll have to answer a bunch of other questions related to your identity.

Also you can
Login to self serve
Choose "My Profile"
You can change your pin there.

Reply