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returning as a customer


I missed 3 payments when cleared up how do I come back thanks I got a blackberry here no sim card but it is Koodo can I use it on pay go or no thanks? How do i know if i can get tab or not or spending cap? Now re Blackberry has anyone had probs with the BBZ or what ever they are for new ones thanks

21 replies

Userlevel 1
Sounds like you have a CDMA Blackberry. You can reactivate it but you need to go to a Kiosk. Also, regarding Tab vs. Spending cap (as I explained in your other thread), the only sure fire way to see if you qualify for it is to go to a kiosk and have them run a credit check for you. Personally, I reeeally like the BB Z10, and I'm sure plenty of people agree with me. In terms of improvement over older BB's, it is much much nicer, and I enjoy using it.
Thanks so much yes saw the other message as well.
Userlevel 2
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

Hey Rodney! I just wanted to add that you won’t be able to use a Blackberry CDMA (no sim card) with our prepaid service. Only Sim card phones work with prepaid. ________________________ If you see a good answer, give it a star.
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

told that was
Userlevel 7
Badge +4
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

Sorry, Rodney, if you misunderstood what was said... it is quite true that only devices that use a SIM card can be used on Prepaid 😞 Vincent is quite correct!
Userlevel 2
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

You can reactivate a Koodo CDMA phone with our postpaid service not with prepaid. ________________________ If you see a good answer, give it a star.
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

read above it was MOD that said yes they can then U guys said no thats all thanks again what number do i call to re activate this on no contract after i clear this up I paid 60 a month missed 3 payments. =150 I think
Userlevel 7
Badge +4
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

I guess perhaps the person who answered the question misunderstood that you wish to reactive your CDMA device on prepaid. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. 🙂
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

thank you
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

sorry I cussed on here I was frusterated thats all.
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

When frustrating, review what you are typing before you post. I've been there as well and now I make sure to review all of my posts before posting.
Rodney Marois wrote:

Thanks so much yes saw the other message as well.

no prob
I am going to pay this off and wait a yr or less then try again for credit I did not receive a collection notice of the account I owe but I paid 60 a month.
I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever I was like o jeesh now I am fighting to get it or not to.
Userlevel 7
Badge +4
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

I don't know anyone who has a BB Z10 & had any problems with that phone. It's a great phone that's worth the money & nothing like the old BB. I'd recommend the BB Z10 for sure especially if your coming from an old blackberry. Just make sure like every touchscreen phone that you get a good case and you won't have to worry about breaking the screen.
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

thanks I got Iphone 4s here had for over a few months with otter box on it dropped once or 2 times lol never broke my unit
Userlevel 5
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

BlackBerry Z10 is a great phone but the Blackberry Application Store is still missing a lot of apps in my opinion. However, I really like it's OS and it looks awesome.
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

well If I get it for BBz 10 then after a month a issue comes what do I do I may be on a 2 yr term with Telus and a few told me they had the BB Z10 and always leave on vibrate when in meetings all the sudden the owners screen cracked or what ever or if Battery does not hold charge correct? or if buttons dont work correct I am so use to the older models
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

I hate to take risk if i cant get fixed free or replaced with out charges.
Userlevel 2
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

Just like any phone, you have a 1 year manufacturers warranty. If something break unexpectedly or is defective, just call Koodo and they'll facilitate a replacement / repair. There are only 4 buttons on a Z10, and they're aluminum wrapped in a magnesium alloy, I really wouldn't worry about them breaking. As for the screen all of a sudden cracking, if that actually happened Blackberry will replace or repair the device. If you friend hasn't had it fixed, you should tell him to get that done, this is assuming it actually just happened by itslef (not really sure how that would happen) and it wasn't caused by physical damage.
Rodney Marois wrote:

I had a few say the BB Z suck and they had on vibrate all day and the screen cracked or what ever...

thanks so much

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