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Q5 power button!! dosent work and eats my battery


dosent shut off my phone. can reboot it either.

2 replies

Userlevel 4
Sounds like you're having a hardware malfunction. If you bring it to a Koodo store they can send it off for repairs to have the problems fixed 🙂 Theres a chance that there will be a fee involved though, just keep that in mind.
Userlevel 4
Matthew wrote:

Sounds like you're having a hardware malfunction. If you bring it to a Koodo store they can se...

If a Koodo store isn't near you, you can also give customer service a call and have them send you a prepaid postage box to send the phone away(If you go this route though, you don't get a loaner phone to use in the mean time).

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