Koodo Community

problem accessing koodomobile.blackberry.com

  • 21 November 2014
  • 3 replies

I have a Blackberry and added a plan with BB data. All is working fine. However, I can't log into koodomobile.blackberry.com as I don't know my username/password. I've tried clicking Create New Account but once I've entered my PIN and IMEI number and continue I'm simply taken back to the login screen (this is on my BB 9900).

3 replies

Userlevel 7
Badge +4
koodomobile.blackberry.com would be a Blackberry site. Might they be in a better position to help you with this query?
Userlevel 7
I don't understand what you're trying to do. Get email? Koodo doesn't have a BIS server. That domain is only for APN settings.
Dfbutt, no, Blackberry would direct me here. Yes it is their domain but it is Koodo's BIS configuration server. Jonathan, no not trying to get email. That is indeed Koodo's BIS sever. Perhaps you are confusing BIS with BES? BIS is Blackberry Internet Service and is required to use much of the features of an OS 7 device. The BIS login I'm trying to get into is a self-service portal for configuring some BIS options.