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Prepaid phone


Help sending up a prepaid phone it's not working for me ...!! I type in the sun card number ..!! May you please help me it's making me very mad ..

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Userlevel 7
From what i understand, you are setting up a prepaid phone and getting an error when you type in your sim card #? Are you using this https://activateprepaid.koodomobile.com/ and make sure not to mix things up like O and 0.
someone please help me all of a sudden my phone won t make calls and goes right to answering machine. I went ant baught a prepaid card to add minutes but cant seam to do that either, it keeps telling me sorry there closed and my account needs immediate attention keeps telling me to go to koodosupport247. what does this mean??
Userlevel 7
Badge +4
Princess Gwyn wrote:

someone please help me all of a sudden my phone won t make calls and goes right to answering mach...

I guess they meant their email support. Can you still dial *611? Then hit 0 a few times until you reach a person to talk to. If that is not possible, send them en email: http://koodomobile.com/en/bc/contact.shtml and then click the tab "Email Us". Hope you get it sorted 🙂

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