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Picture text messaging not working on BlackBerry Z30 (Prepaid plan)


Userlevel 3
Every time I send one, it shows the little clock icon in the upper left corner and a eventually a error message appears "Send interrupted by restart ". How do I get my pic messaging to work? The phone was bought unlocked at staples 4 months ago. It runs on the newer BlackBerry 10 network. Thanks.

5 replies

Userlevel 3
I should add I tried sending picture text messages with WiFi at home. I have a date booster but haven't tried sending using data instead it WiFi.
Userlevel 3
In order to send a picture message it requires data to be enabled, it won't actually use data or charge you for it though.
Userlevel 3
Thanks Andrew. I assumed I could use WiFi to send pic messages. I will try my data. I assume it's the same when someone sends you a pic message? My data would need to be in on in order to view it?
Userlevel 7
shelley wrote:

Thanks Andrew. I assumed I could use WiFi to send pic messages. I will try my data. I assume it's...

Yes. This is a requirement of 3G+ networks.
shelley wrote:

Thanks Andrew. I assumed I could use WiFi to send pic messages. I will try my data. I assume it's...

I would be wary of relying on WiFi to send MMS.  From my understanding of MMS Messaging it relies on cellular data to send them and cannot be accomplished via WiFi.

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