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Phone swap help

  • 21 April 2014
  • 7 replies
  • 2828 views
H
Hi, planning a phone swap. I have a locked Q5 and am swapping for angelus iPhone. If I get the Q5 unlocked, will it work on Wind for this person? And what do I need to do to get the iPhone up and running. SIM card wise? Do I just do a factory restore to clear everything on my phone? Thanks!
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Best answer by Mats 3 October 2018, 08:07

whats the process for swapping a device?

Take the sim card out of your old phone and put it in the new phone if it fits. That's it. If the sim doesn't fit you'll have to get a new sim and then get the sim activated.
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7 replies

D
Userlevel 6
Hi Heather, if you were to get the bb q5 unlocked, it will not work with wind since wind runs on 1700/2100 mHz. I'm assuming the koodo bb q5 is the same as telus' version which do not support these network frequencies. Edit: it does support the 2100 frequency but not the 1700 so coverage will be limited but it should work. For the sim card you'll need a nano sim for iphone 5 and up otherwise you would need a micro sim which is what you have in your q5. sim cards are 10 on postpaid and 20 on prepaid. Yep, factory reset clears everything on your device and restores it to how you had it brand new.
H
What MHz does koodo run on?
D
Userlevel 6
What MHz does koodo run on? 850/1900
H
What MHz does koodo run on? Thx very much
M
whats the process for swapping a device?
David AKU
Userlevel 7
Badge +4
whats the process for swapping a device?
Make sure both are unlocked, and swap!
AKU - Another Koodo User
Mats
Badge +4
whats the process for swapping a device?
Take the sim card out of your old phone and put it in the new phone if it fits. That's it. If the sim doesn't fit you'll have to get a new sim and then get the sim activated.

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