Koodo Community

Community

Solved

Old koodo sim card - self serve claims its number is invalid and won't let me change sims back


I have an old sim card that I stopped using about a year and half ago for a different phone (diff size) but I went to use my old on again and the site claims it is an invalid sim number even though its a koodo sim card. Why is this? Do I need to buy a new one?

3 replies

Userlevel 7
Badge +4
Koodo cards expire after a certain amount of non-usage. You would need to buy a new one or buy an adapter!
Thanks! I couldn't find that info anywhere, I wanted to make sure before I went out to buy a new one.
Userlevel 7
Badge +4
Happy to help. Have a nice day!

Reply