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No phone service indicator next to phone icon (ontario, toronto)

Userlevel 7
There is a nation wide outage at the moment. They're working on it

2 replies

Hi, I have a red no service indicator next to the phone icon on my phone and I can't make calls. Customer support line can't take any calls because of volume of calls. What's going on?
Userlevel 5
Hey Jim, The issue is now resolved. You just have to remove/reinsert the SIM card as well as the battery (if applicable) : it refreshes the phone system. If you're still not able to connect to the network, give us a call by dialing 1-866-995-6636 (option #6) from a land line. Thank you for your patience and your understanding. ________________________ If you see a good answer, give it a star.