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No landlines allowed? Help


Blackberry receives incoming calls from other cell phones on other networks but not from any landlines. If you call from a landline it says a code (6Ut1, it changes) it says the number you have reached is not in service. If you call from a cell phone you can get through and I receive texts it's just incoming calls from landlines I can make calls to both cell and landline with no issues.

5 replies

Userlevel 7
Did you recently port your number in to koodo from a landline?
Chad Burr wrote:

Did you recently port your number in to koodo from a landline?

No had it for over a year. I just was told it was happening about a week ago but before that I got calls from landlines.
Userlevel 7
Chad Burr wrote:

Did you recently port your number in to koodo from a landline?

Restart your phone (pull the battery if possible) and try again. If you still have the issue you'll need to in and talk to technical support. Don't worry, it's free
Chad Burr wrote:

Did you recently port your number in to koodo from a landline?

Thanks Chad I tried the battery thing and it didn't work. I will take it in and see.
Userlevel 7
Chad Burr wrote:

Did you recently port your number in to koodo from a landline?

You don't have to take it in. Just call koodo. There must be something up with the network and your phone.

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