So i just upgraded to the new BlackBerry 10 selfserve app only to find it's an android port over (which is fine). To a newbie it will not be readily apparent how to go back to the previous screen. It has been mentioned before that the app is lacking a back button and I have to agree. Now my idea: build a native selfserve app. One that, when minimized to an active frame ,displays critical information refreshed at a customisable interval (30,60,90 minutes). For instance it could show data, text, and minute use in a few bar graphs. Thank you.